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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dude Moon Pratt

July 30, 2026

5  out of  5
rating by Dude Moon Pratt
"State Farm employees take such wonderful care of us. We truly appreciate them. Ii"
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Melanie Gherbaz

July 24, 2026

5  out of  5
rating by Melanie Gherbaz
"Sharae is awesome and so helpful! Love our local State Farm office ❤️"
We responded:
"We appreciate your review! Sharae works hard to be helpful and supportive, and it means a lot that you’re loving our local State Farm office. "
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Erin O'Brien

July 23, 2026

5  out of  5
rating by Erin O'Brien
"Erica from Laurie Houle's office was professional, efficient, and listened and responded with a quote that was right for me."
We responded:
"Hi Erin, we really appreciate your feedback. It’s great to hear Erica was professional and efficient, and that the quote she provided was a perfect fit for you. "
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Kelly Clift

July 21, 2026

5  out of  5
rating by Kelly Clift
"Erica was so helpful when I had a question about my insurance coverage. She even helped me start a claim. This office has awesome customer service!"
We responded:
"Hi Kelly, we really appreciate you taking the time to share this. It’s wonderful to hear Erica was so helpful with your insurance coverage questions and guided you through starting a claim. We’re proud of our customer service—because taking care of the insured is always the priority. "
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Dan Johnson

July 21, 2026

5  out of  5
rating by Dan Johnson
"Erica at State Farm provided an outstanding experience. She took the time to review every one of my policies in detail and explained my coverage in a way that was easy to understand. She made me feel completely comfortable that I have the right protection in place for all of my vehicles and real estate properties. I never felt rushed, and she genuinely cared about making sure my coverage fit my needs. I truly appreciate her professionalism, knowledge, and exceptional customer service. I highly recommend Erica to anyone looking for an insurance agent who puts her clients first."
We responded:
"Hi Dan, thank you for the great review! We truly appreciate you recognizing Erica’s professionalism, knowledge, and exceptional customer service. We’re so glad she took the time to review your policies in detail, explain your coverage clearly, and help you feel confident you have the right protection for your vehicles and real estate properties. We also appreciate you noting that you never felt rushed—that’s exactly how we aim to serve. If you know any friends or family in WA or ID who are looking for a knowledgeable, client-first insurance agent, we’d be grateful if you’d refer them to Laurie Houle State Farm. Thank you! "
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Joe Wallick

July 21, 2026

5  out of  5
rating by Joe Wallick
"It's always get dealing with Laurie and her team!!! They are always very helpful."
We responded:
"Hi Joe, we really appreciate you! Hearing that Laurie Houle State Farm and the team are always very helpful means a lot. We’re here to take care of the insured—every step of the way. "
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Wendy Dumas

July 20, 2026

5  out of  5
rating by Wendy Dumas
"Worked with Erica on the insurance for 2 different vehicles. She was great!!"
We responded:
"Thank you for the kind words! We love what we do, and your support inspires us to keep striving for excellence!"
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Debra Duran

July 17, 2026

5  out of  5
rating by Debra Duran
"Love the Ladies. They all was taken care of my husband and I well,thank you 💖"
We responded:
"Hi Debra, we truly appreciate your 5-star review. Laurie Houle State Farm and our team are always ready to help. "
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Steven nelson

July 17, 2026

5  out of  5
rating by Steven nelson
"Great group of ladys thank you for all your help"
We responded:
"Hi Steven, we appreciate you! Our mission is simple: take care of the insured with a local, friendly, knowledgeable team. So glad we could help—thank you!"
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Miguel Sanchez

July 15, 2026

5  out of  5
rating by Miguel Sanchez
"Very helpful happy team!"
We responded:
"Thank you for your 5-star review! It’s always a pleasure to see you, and we can’t wait for your next visit!"
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Sam

July 15, 2026

5  out of  5
rating by Sam
"This State Farm office in Cle Elum is very professional and helpful. Maddie is always on the ball. Knows our account for home and autos when I call. We actually changed our car insurance to her from a company we had been with for 50 years! We would highly recommend this office for anyone interested in changing and that wants to be treated like family. Thank you."
We responded:
"Hi Sam, thank you for the great review! We truly appreciate you choosing Laurie Houle State Farm in Cle Elum. We’re so glad to hear the office is professional and helpful, and that Maddy always stays on top of everything. If you have friends and family in WA or ID who are considering a change, we’d be grateful if you’d share our name with them—we’d love the chance to earn their trust, too. Thank you! "
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Jordan Gerard

July 14, 2026

5  out of  5
rating by Jordan Gerard
"Very helpful and timely service. Terrific customer service. Highly recommend!"
We responded:
"Hi Jordan, thank you for the wonderful review! We’re so glad you received helpful, timely customer service. We truly appreciate your recommendation! "
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Amanda Gerard

July 14, 2026

5  out of  5
rating by Amanda Gerard
"Absolutely amazing customer service and competitive prices! I was presently surprised to get a call with a full quote at half the price of a previous plan I had just purchased. Also was able to bundle and save more.
Supportive, informative and friendly!
Check them out!!"
We responded:
"Hi Amanda, thank you so much for the amazing review! We’re so glad our team could provide outstanding customer service, competitive prices, and a quote that helped you save—plus bundling to get even more value. Thanks for recommending Laurie Houle State Farm! "
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Emily Hansen

July 14, 2026

5  out of  5
rating by Emily Hansen
"Always above and beyond! Maddy, Laurie, and the whole team provide exceptional service, and this is absolutely the place to get your insurance."
We responded:
"Hi Emily, thank you for the great review! We truly appreciate you. We’re so glad to hear the whole team at Laurie Houle State Farm provides exceptional service—and that you feel this is the place to get your insurance. If you have friends or family in WA or ID who need coverage, we’d be grateful if you’d refer them to our agency! "
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nancy jones

July 14, 2026

5  out of  5
rating by nancy jones
"We appreciate have an agent/office in Cle Elum that we can visit in person rather than a website or electronic voice on the phone. Laurie and her team are always there to help us.
In the 40 years we have been insured with State Farm we have always received excellent service."
We responded:
"Hi Nancy, thank you for the great review! We’re so glad you value having a local Cle Elum office you can visit in person. Laurie Houle State Farm and our team are always here to help, and we truly appreciate your many years of trust with State Farm! "
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Nancy Jones

July 14, 2026

5  out of  5
rating by Nancy Jones
"We have been with State Farm at the Cle Elum office for 40 years. Through numerous windshield replacements, fender benders and a kitchen fire, we have had nothing but top notch service from State Farm, Laurie Houle and her staff."
We responded:
"Thank you for your kind words! We truly appreciate your loyalty over the past 40 years and are glad to hear you’ve received top-notch service from Laurie and our team. We’re here for you whenever you need us!"
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Cody Neighbors

July 13, 2026

5  out of  5
rating by Cody Neighbors
"Very helpful, kind, efficient. 100 percent recommend."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help.  "
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AMANDA DANUBIO

July 10, 2026

5  out of  5
rating by AMANDA DANUBIO
"Cle Elum State Farm has always been there for me for over 10 years. Their service is exceptional! Sherea is my absolute favorite! She listens to me and helps me so much! Thank you State Farm Cle Elum"
We responded:
"Hi! Thank you for the great 5-star review. It means a lot to our team here in Cle Elum that you’ve always had such a great experience with us. If you have friends and family who might appreciate the same level of help, please refer them to our agency—we’re here to provide the same exceptional service! "
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George Katalinich

July 10, 2026

5  out of  5
rating by George Katalinich
"Love all the girls in this office. They help me with my policies and the service is great."
We responded:
"Hi Georgie! Thank you for the kind words—what a compliment. We truly appreciate you, and we’re proud to serve our Cle Elum locals with great service. Friendly, knowledgeable help is our focus! "
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Cindy Sullivan

July 9, 2026

5  out of  5
rating by Cindy Sullivan
"Maddy was great to work with today. My first office visit she was very helpful. Look forward to working with her in the future."
We responded:
"Hi Cindy, thank you for the kind review! We’re so glad Maddy was great to work with and that your first office visit went so well. We’re excited to help you in the future—Laurie Houle State Farm and our team appreciate you. "
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TJ Watkins

July 8, 2026

5  out of  5
rating by TJ Watkins
"My family and I have been with State Farm in Cle Elum, Washington, since 1987. We have never had a problem with a claim, and we have never had any conflicts with any of the employees. They have always been professional and friendly, and have tried to find us the best prices available.
They’re always ready to offer any product that they have available, but they’re not pushy by trying to get you to purchase a service that you don’t really need.
I would highly recommend State Farm in Cle Elum to anyone who needs to purchase insurance. They bend over backwards to help you in any way they possibly can!"
We responded:
"Thank you so much for your thoughtful feedback! We’re thrilled to hear that you and your family have been with us since 1987 and have consistently had a positive experience. Our team takes pride in being professional and friendly while helping you find the best options without any pressure. Your recommendation means the world to us, and we're always here to support you in any way we can!"
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Diana Garcia

July 6, 2026

5  out of  5
rating by Diana Garcia
"Erica at State Farm did a great job for us. We recently acquired a difficult-to-insure foreign vehicle that had never been previously insured, but Erica kept working on it until she was able to find a way to get coverage for us. Great service at the Cle Elum location!"
We responded:
"Hi Diana, thank you for the wonderful review! We’re so glad Erica at Laurie Houle State Farm was able to help you find coverage for your difficult-to-insure foreign vehicle. It’s also great to hear you appreciated the service at our Cle Elum location—customer service is our #1 priority, and our team truly appreciates you! "
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Rick Selfors

June 30, 2026

5  out of  5
rating by Rick Selfors
"Erica is a State Farm agent in cle elum wash. She has done an outstanding job coaching me through the process of getting my new house certified for wildfire prevention. She has gone above and beyond the call of duty assisting me. She has earned my highest recommendation. 10 out of 10. Thank you🤠"
We responded:
"Hi Rick, thank you for the fantastic review! We’re so glad Erica was able to coach you through the wildfire prevention process for your new house. It’s great to hear she went above and beyond—our team at Laurie Houle State Farm truly appreciates your 10 out of 10 recommendation. If you know anyone who would like the same level of service, we’d be grateful if you’d refer friends and family to our agency!"
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Paul Lazowski

June 26, 2026

5  out of  5
rating by Paul Lazowski
"Good people and a fair price. It's hard to find a really good insurance company that cares."
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Timesaver PC

June 25, 2026

5  out of  5
rating by Timesaver PC
"The go to for insurance in Upper County! Scott and Now Laurie have really taken care of us through the years!"