State Farm® Insurance Agent Laurie Houle
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cole Jensen
June 27, 2025
5
out of
5
rating by Cole Jensen
"Best insurance provider in all of the upper county. Would 10/10 recommend to anyone needing top notch service at an extremely fair rate. It has a very personal touch as well, like they actually want to help you find the best fit for your needs. They do it all from old classics to new daily drivers and everything in between. Wouldn’t want to be insured anywhere else."
Michelle Jarrett
June 26, 2025
5
out of
5
rating by Michelle Jarrett
"Awesome service! Karina is the best! Would highly recommend."
Sara Stanley
June 25, 2025
5
out of
5
rating by Sara Stanley
"State Farm is already a great insurance company, but Laurie and her team elevate it to a whole new level. They blend their expertise with a personal, neighborly touch that makes every interaction enjoyable."
Nancy Jones
June 22, 2025
5
out of
5
rating by Nancy Jones
"We have been with State Farm at the Cle Elum office for 40 years. Through numerous windshield replacements, fender benders and a kitchen fire, we have had nothing but top notch service from State Farm, Laurie Houle and her staff."
We responded:
"Thank you for your kind words! We truly appreciate your loyalty over the past 40 years and are glad to hear you’ve received top-notch service from Laurie and our team. We’re here for you whenever you need us!"
Eric Giaudrone
June 18, 2025
5
out of
5
rating by Eric Giaudrone
"Laurie and her team is always a pleasure to talk to when I need assistance, they always come through for any questions or help that I need."
We responded:
"Thank you for your wonderful review! Your satisfaction is our top priority, and we’re always here to help!"
nick coby
June 17, 2025
5
out of
5
rating by nick coby
"Great job on helping me out, thanks for being local"
We responded:
"Thank you for your 5-star review! We're proud to be your local State Farm agent and are always here to help with any questions or needs you may have!"
Megan Glasgow
June 13, 2025
5
out of
5
rating by Megan Glasgow
"Laurie has always been our “go to” for insurance . She is friendly, answers all of our questions, and makes the process stress free"
We responded:
"Thank you for sharing your experience with our office! Our goal is to provide a positive experience for everyone, and we appreciate your feedback."
Terri Campbell
June 13, 2025
5
out of
5
rating by Terri Campbell
"Best agent and representation"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Providing top-notch representation and support is our priority, and your feedback motivates us to keep striving for excellence. If you need anything else in the future, don't hesitate to reach out!"
Amanda Monger
June 12, 2025
5
out of
5
rating by Amanda Monger
"Emily Hansen was extremely helpful answering all my questions and getting me set up with exactly what I needed at the moment! I would recommend these insurance agents to all my family and friends!"
We responded:
"Thank you for your wonderful review! We're pleased to hear that Emily was able to assist you and provide the support you needed. She truly is an asset to our team, and your recommendation means a lot to us. If you or your family and friends need anything in the future, don’t hesitate to reach out!"
Haley Bartholl
June 12, 2025
5
out of
5
rating by Haley Bartholl
"Absolutely wonderful people! Gave me the coverage I needed and for less then what I had originally priced! Great communication, Emily was wonderful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! I couldn't agree more—Emily takes care of everyone and is extremely thorough in helping find the right coverage for each and every insured. If you need anything else, feel free to reach out!"
Orion Gibson
June 12, 2025
5
out of
5
rating by Orion Gibson
"I love how easy they are to work with, great people inside who just want to help you, love everyone there especially Emily she is the best❤️ dealing with insurance is never fun or anybody’s favorite thing but there’s ladies are Delightful"
We responded:
"Thank you so much for your wonderful review! We’re so glad to hear that you find it easy to work with us and that our team, especially Emily, has made your experience enjoyable. We strive to provide a positive atmosphere because we know dealing with insurance isn't always fun. Your kind words mean a lot to us! If you need anything in the future, don’t hesitate to reach out!"
All City Glass Front Desk
June 12, 2025
5
out of
5
rating by All City Glass Front Desk
"I couldn’t be happier with my experience with Laurie and her crew at State Farm in Cle Elum. From the very beginning, they were friendly, knowledgeable and genuinely cared about making sure I had the right coverage for my needs. They took the time to answer all my questions, explained everything clearly and made the whole process smooth and stress-free."
We responded:
"Thank you for your fantastic review! As a fellow business owner, I completely agree on the importance of taking care of our customers and ensuring their needs are met. Our goal is to educate and help our customers recognize their needs without overwhelming them. I'm glad to hear our team provided you with a smooth and stress-free experience. Anytime you have questions, please don't hesitate to reach out. We're here for you!"
Bryan Kettel
June 12, 2025
5
out of
5
rating by Bryan Kettel
"Great service and follow up"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
David Brink
June 12, 2025
5
out of
5
rating by David Brink
"Maddy was super helpful."
We responded:
"Thank you for your review! We're so glad to hear that Maddy was super helpful. She truly goes above and beyond for our customers. If you need anything else, feel free to reach out!"
Sara Morgan
May 27, 2025
5
out of
5
rating by Sara Morgan
"Always helpful and quick to respond if I have a question or an issue."
We responded:
"Thank you so much for your kind words! We truly appreciate your feedback and are glad to hear that you find our customer service helpful and responsive. We strive for excellence in everything we do. Have a fantastic weekend!"
Scott Templin
May 22, 2025
5
out of
5
rating by Scott Templin
"The best insurance agents in the state! Always helpful, always nice to talk to! Love em all!"
We responded:
"Thank you for the awesome review! We’re happy to hear you consistently have a great experience with our team, and we truly value the relationships we’ve built!"
Kelly Vallone
May 13, 2025
5
out of
5
rating by Kelly Vallone
"Laurie and her amazing team are the best! Great customer service every time I visit the office. They are always so friendly and helpful!!"
We responded:
"Thank you for the wonderful review! We’re grateful for the relationships we’ve built and are glad to hear our team is always friendly and helpful. Looking forward to seeing you again!"
vicki Thurgood
May 6, 2025
5
out of
5
rating by vicki Thurgood
"State Farm (Emily Hansen) has been working hard to get us house insurance after American Family dropped us after 12 years because of the threat of wildfire. We appreciate their willingness to do all they can to provide us service."
We responded:
"Thank you for your review! We’re dedicated to educating our clients and helping them meet wildfire guidelines. Emily is awesome, and we appreciate your trust in us as we work to provide the best service possible!"
Brian gumke
April 27, 2025
5
out of
5
rating by Brian gumke
"Laurie’s team helped me quickly when I bought my new truck. They are knowledgeable and professional, great to work with!"
We responded:
"Thank you for the awesome review! We're glad our team could assist you in getting the insurance started for your new truck. Welcome to Laurie Houle State Farm! Enjoy your new ride and know we're always here to help with all your insurance needs!"
TJ Watkins
April 23, 2025
5
out of
5
rating by TJ Watkins
"My family and I have been with State Farm in Cle Elum, Washington, since 1987. We have never had a problem with a claim, and we have never had any conflicts with any of the employees. They have always been professional and friendly, and have tried to find us the best prices available. They’re always ready to offer any product that they have available, but they’re not pushy by trying to get you to purchase a service that you don’t really need. I would highly recommend State Farm in Cle Elum to anyone who needs to purchase insurance. They bend over backwards to help you in any way they possibly can!"
We responded:
"Thank you so much for your thoughtful feedback! We’re thrilled to hear that you and your family have been with us since 1987 and have consistently had a positive experience. Our team takes pride in being professional and friendly while helping you find the best options without any pressure. Your recommendation means the world to us, and we're always here to support you in any way we can!"
Terry Montoya
April 23, 2025
5
out of
5
rating by Terry Montoya
"Super nice and knowledgable staff, seemingly available all the time for those pesky questions. I have 17 policies and they sat down with me to review them all, making sure they were consistant and provided enough coverage for my best cost."
We responded:
"Thank you for your wonderful review! We're so glad to hear that our staff has been super nice and knowledgeable, always ready to help with your questions. We take pride in ensuring our clients have the right coverage at the best cost. Your trust in us means a lot, and we’re here whenever you need assistance!"
M W
April 15, 2025
5
out of
5
rating by M W
"Laurie and team are always very helpful and friendly when I call in with questions."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! If you ever need assistance or have any questions, don’t hesitate to reach out—we’re always here for you!"
James Adams
April 11, 2025
5
out of
5
rating by James Adams
"I have done business with this office for a while now and have always found the staff to be professional, friendly, and nolagable. Emily is certainly no exception, I got the information and answers i was looking for. Laurie and her staff turn insurance dealings into (an almost) painless enjoyable experience."
We responded:
"Thank you for your fantastic review! We’re so pleased to hear that you’ve had a positive experience with our team. Emily and everyone here strive to make insurance dealings as enjoyable as possible—almost painless! Your support means a lot to us, and we look forward to continuing to serve you!"
Corey Wisner
April 8, 2025
5
out of
5
rating by Corey Wisner
"Laurie and her team always take care of my needs quickly and at a great rate !"
We responded:
"Thank you for your feedback! I’m glad to hear that my team and I have been able to provide you with quality service. We prioritize your needs and strive to ensure you have an excellent experience. Your trust and support mean the world to us!"
Frances Woodward
April 5, 2025
5
out of
5
rating by Frances Woodward
"I live in Southern California and own property within the City of Cle Elum city limits. The property I own is vacant land; and, Laurie Houle is my property insurance broker/agent. Setting up my insurance was all handled over the telephone. Laurie handled the process with professionalism, thoroughness and expediency. I highly recommend Laurie Houle with State Farm, Cle Elum. Washington."
We responded:
"Thank you for your kind words! Our goal is to make the process as easy and seamless as possible, and we truly appreciate your trust in our team. We know your time is valuable, and we’re glad to hear that our efficiency made a difference. We appreciate you!"