Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Harry Dayhuff

Harry Dayhuff

April 3, 2026

5  out of  5
rating by Harry Dayhuff
"I went into my local State Farm office to get an update on my claim. Share was very helpful and answered all of my questions and was helpful providing assistance for future updates."
Profile photo of Josh Sargent

Josh Sargent

April 2, 2026

5  out of  5
rating by Josh Sargent
"By far the best insurance company around. If I ever had any problems, I just gave them a call and they’re more than willing to assist me. Very polite and easy to work with."
Profile photo of James Schmidt

James Schmidt

March 30, 2026

5  out of  5
rating by James Schmidt
"Great Experience, Very helpful in trying to save money on my auto insurance policy."
Profile photo of Trever Byrd

Trever Byrd

March 27, 2026

5  out of  5
rating by Trever Byrd
"Great experience in a time of uncertainty. I had my questions answered quickly and effectively."
Profile photo of Michael Mankus

Michael Mankus

March 21, 2026

5  out of  5
rating by Michael Mankus
"I have always been taken care of at State Farm Laurie's team have always been so kind & easy to work with"
Profile photo of John Del Gaizo

John Del Gaizo

March 20, 2026

5  out of  5
rating by John Del Gaizo
"Excellent customer service."
Profile photo of Sandy Read

Sandy Read

March 20, 2026

5  out of  5
rating by Sandy Read
"I was relieved that Sharae was able to help me today and called me back when she found the answers to my questions."
Profile photo of Terri Campbell

Terri Campbell

March 19, 2026

5  out of  5
rating by Terri Campbell
"Our agent picks up the call on the first ring and I had what I needed emailed to me within 3 minutes. Love this agency!"
Profile photo of Mike Kloss

Mike Kloss

March 17, 2026

5  out of  5
rating by Mike Kloss
"Great staff, 👍👍 to the professionalism, and customer service. Laurie has put together a great staff. Once again 👍👍 ! Thanks to Sharae, good job ."
Profile photo of dennis martin

dennis martin

March 12, 2026

5  out of  5
rating by dennis martin
"Maddy was extemely knowledgable and helpful. Seemless transition from my previous agency tro Laurie Houle agency"
Profile photo of scott eakins

scott eakins

March 12, 2026

5  out of  5
rating by scott eakins
"Great customer service they are a pleasure to work with."
Profile photo of LINDA GRANNEN

LINDA GRANNEN

March 11, 2026

5  out of  5
rating by LINDA GRANNEN
"Great customer service. Explains everything needed and easy to understand. Highly recommend."
Profile photo of Jeanie

Jeanie

March 7, 2026

5  out of  5
rating by Jeanie
"Laurie Houle was so knowledgeable and professional. She answered all my questions and helped me get the additional insurances I needed. Definitely would recommend her to anyone looking for insurance"
Profile photo of Carisa McNabb

Carisa McNabb

March 6, 2026

5  out of  5
rating by Carisa McNabb
"State farm has always the best to work with! The cle elum office really goes above and behond to help their customers!"
Profile photo of angie cole

angie cole

March 6, 2026

5  out of  5
rating by angie cole
"Love the State Farm agents. Very friendly and extremely helpful."
Profile photo of Jen Sarginson, Real Estate Broker WA State

Jen Sarginson, Real Estate Broker WA State

March 6, 2026

5  out of  5
rating by Jen Sarginson, Real Estate Broker WA State
"We had such a great experience working with our Maddy, our local State Farm agent. She truly went above and beyond to make the entire process smooth for our family. Not only did she help us get homeowners insurance set up for our new home, but she also seamlessly switched over auto insurance for both of our vehicles, helped us with renters insurance, and even took the time to get policies set up for our kids. What really stood out was her responsiveness, patience, and willingness to walk us through every detail so we felt confident in our coverage. Insurance can feel overwhelming, but they made it simple and stress-free. If you’re looking for someone who genuinely cares about their clients and goes the extra mile, I highly recommend Maddy and Laurie Houle's team at State Farm for your Washington State insurance needs. We are so grateful for the help and exceptional service!"
Profile photo of Mel Blair

Mel Blair

March 5, 2026

5  out of  5
rating by Mel Blair
"I have always had positive experiences with Laurie Houle and the associates who work in her office. They are easy to get a hold of and very responsive to any questions or concerns!"
Profile photo of Sandy Ortiz

Sandy Ortiz

March 5, 2026

5  out of  5
rating by Sandy Ortiz
"Laurie has been my insurer for over 20 years and I can she say she is the best, she is so helpful and I would never go to anyone else. She has saved me so much money especially with my youthful drivers, I definitely recommend getting all your insurance with her. -Ruben and sandy"
Profile photo of steph ralph

steph ralph

February 25, 2026

5  out of  5
rating by steph ralph
"Laurie, Maddy, and all of the Cle Elum Statefarm staff are amazing! They are always pleasant to chat with and go above and beyond to find the best coverage at the best prices! I’ve had homeowners, car, adventure van, and rental policies with them. I switched to Statefarm while the office was under Scott Rollins and have always had such nice interactions with Laurie that after his retirement and Statefarm moved me to an Issaquah office I requested to be moved back to Cle Elum because they’re the best and local!"
Profile photo of Bob Johnson

Bob Johnson

February 13, 2026

5  out of  5
rating by Bob Johnson
"Truly a pleasure to do business there. Maddie did a wonderful job. Cut my auto insurance payment in half. I I highly recommend that you check them out for all your insurance needs."
Profile photo of Marlee Fahlen

Marlee Fahlen

February 1, 2026

5  out of  5
rating by Marlee Fahlen
"Maddy and Laurie are great to work with! I ended up getting an even better price than expected. Highly recommend!"
Profile photo of margie ferguson

margie ferguson

January 30, 2026

5  out of  5
rating by margie ferguson
"Very pleasant to deal with."
Profile photo of Maggie Batson

Maggie Batson

January 29, 2026

5  out of  5
rating by Maggie Batson
"Laurie is great to work with, knowledgeable and professional but fun and friendly also."
Profile photo of Chris Collins

Chris Collins

January 29, 2026

5  out of  5
rating by Chris Collins
"Avoiding adding personal details, I had a unique request that required our agent and staff to go well above and beyond what I felt comfortable asking them to do, but they handled it perfectly and got us what we needed. Thanks to Laurie, Sharae and anyone else that helped. Highly recommend as a local insurance broker that cares, understands, and is willing to go the extra mile for a client! Thank you!!"
Profile photo of Wanda Kruize

Wanda Kruize

January 26, 2026

5  out of  5
rating by Wanda Kruize
"We have the BEST agents ever!"