State Farm® Insurance Agent Laurie Houle

"We recently purchased a home in Cle Elum that the previous owners had insured with State Farm. As longtime SF customers in Arizona (with no claims history), we were confident that SF would continue insuring the home. SF even gave us temporary coverage to use for our mortgage application. We were told a fire inspection was still required. We assumed this was a mere formality since the house was previously insured by SF. After three weeks without any communication or updates, we reached out for a status report. We were declined coverage. The house was insured by SF before we bought it, but SF declined coverage after we bought it? Our story gets curiouser. We found out that the house right next to ours had their SF coverage canceled recently. If they just canceled the house next to ours, there was no way they were going to approve our application. So why the unnecessary charade? Cle Elum State Farm cost us three weeks that we could have used looking for other insurance instead of awaiting a decision that was clearly a foregone conclusion. Honesty is always the best policy."

"The Cle Elum office is always helpful!"

"Very friendly and helpful staff! Especially Emily she is wonderful!"

"I had Maddy switch me to State Farm to cover multiple vehicles and set up a life insurance policy! Very friendly, and helpful staff!"

"Laurie is the best there is. She is attentive, collaborative and gets things done. I highly recommend Laurie and her team."

"Laurie and her team where very helpful in my insurance needs."

"Great customer service! Would highly recommend"

"Laurie has gone above and beyond to navigate the world of insurance for us! Her office helped in a time of need when no one else would and we greatly appreciate her and her team."

"Great office. Moved and added our policies perfectly. Highly recommended"

"Emily was very helpful and responded quickly with quotes and policy advice. I highly recommend Laurie Houle State Farm."

"Had our insurance with State Farm here for more than 10 years. At varying times, auto home and liability etc. Provided insurance when we were renting our house when our previous insurers would not. Very responsive and just great customer service."

"Laurie has always been so helpful and kind. Her personal attention to clients is what makes her agency top notch. I could never ask for anyone better."

"excellent follow up, friendly office, nice people."

"Emily goes above and beyond to deliver truly personalized service, combining deep insurance knowledge with genuine care for her clients’ needs. Her communication is clear, proactive, and always focused on finding the best solution—especially in complex situations like our wildfire coverage. Working with her feels more like teaming up with a trusted advisor than just managing a policy."

"Best insurance provider in all of the upper county. Would 10/10 recommend to anyone needing top notch service at an extremely fair rate. It has a very personal touch as well, like they actually want to help you find the best fit for your needs. They do it all from old classics to new daily drivers and everything in between. Wouldn’t want to be insured anywhere else."

"Awesome service! Karina is the best! Would highly recommend."

"State Farm is already a great insurance company, but Laurie and her team elevate it to a whole new level. They blend their expertise with a personal, neighborly touch that makes every interaction enjoyable."

"We have been with State Farm at the Cle Elum office for 40 years. Through numerous windshield replacements, fender benders and a kitchen fire, we have had nothing but top notch service from State Farm, Laurie Houle and her staff."

"Laurie and her team is always a pleasure to talk to when I need assistance, they always come through for any questions or help that I need."

"Great job on helping me out, thanks for being local"

"Laurie has always been our “go to” for insurance . She is friendly, answers all of our questions, and makes the process stress free"

"Best agent and representation"

"Emily Hansen was extremely helpful answering all my questions and getting me set up with exactly what I needed at the moment! I would recommend these insurance agents to all my family and friends!"

"Absolutely wonderful people! Gave me the coverage I needed and for less then what I had originally priced! Great communication, Emily was wonderful!"

"I love how easy they are to work with, great people inside who just want to help you, love everyone there especially Emily she is the best❤️ dealing with insurance is never fun or anybody’s favorite thing but there’s ladies are Delightful"