State Farm® Insurance Agent Laurie Houle
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Carel Edgerly
October 21, 2026
"Called with a question and Grace graciously answered and explained it to me. Good service as always."
Lynn B
October 19, 2026
"Laurie Houle and her staff are wonderful. Always go out of their way to help with any issues I have. I would highly recommend State Farm in Cle Elum."
Derek Vaughan
October 15, 2026
"Very fast and friendly. Had my requested changes down in minutes"
sharol roll
October 12, 2026
"Quick and easy at getting any documents that you may need"
"Thank you, Sharol! We know how important it is to get documents quickly — glad we could help you with that."
James Hicks
October 10, 2026
"Excellent service since Laurie has taken over…..what I didn’t like is that when she took over…..State Farm offered my policies to other agents in other locations….shouldn’t the new owner get all the existing clients? So then I had to transfer my policies back to her office and I did and I will continue too…..Jim Hicks"
sue Lumsden
October 9, 2026
"Always helpful get things done fast"
Holly Tolen
October 9, 2026
"Sharae is an excellent agent at Laurie Houle State Farm in Cle Elum, WA! She took the time to carefully read over my policies and answer my questions, I would highly recommend her services!"
Shannon Coupens
October 7, 2026
"Professional and capable"
Brandy Pratt
October 1, 2026
"Laurie’s team made it so smooth and easy signing up and made sure I got the best rate! I highly recommend her for any of your insurance needs!"
B HALVIE
September 24, 2026
"The team at State Farm is great! Always answering their phones and providing answers and assistance for whatever I need"
Celeste Murphy
September 23, 2026
"I can’t recommend Laurie Houle enough! From the very beginning, they took the time to really understand what I needed, talk through my options, and compare pricing. They were incredibly thorough, professional, and genuinely helpful—and to top it off, they actually saved me money from what I had been paying!
What really stood out to me was their follow-through. They scheduled follow-up meetings, stayed on top of everything, and did exactly what they said they would do. The entire team was amazing, but I have to give a special shout-out to Sharae. She was absolutely incredible and went above and beyond every step of the way. I honestly can’t say enough about how amazing she was—her attention to detail, responsiveness, and genuine care made the entire experience even better.
I’m so impressed with Sharae, Grace, Laurie, and the entire State Farm team, and I couldn’t be happier that I found them. The level of personal attention and service they provide is hard to find. Highly recommend!"
Leilani
September 23, 2026
"Laurie and her office staff have been great! They have addressed our concerns and have accommodated our requests. They have made recommendations that best suit and benefit our situations. Mahalo!"
Elizabeth Bierek
September 22, 2026
"Wonderful team to work with! Stopped in one afternoon with a few questions and left with a great insurance policy! Thank you guys !"
Renee Hill
September 22, 2026
"Everyone at this office has been very helpful explaining my coverage options and answering all of my questions.. It's nice to have someone local to assist you when and if you ever have a claim."
Linda Wood
September 22, 2026
"We have been with State Farm for almost 20 years. Because we have a manufactured home insurance can be challenging. We have 3 vehicles as well insured. We love our local office. Laurie Houle is the best."
Jonathan Fischer
September 19, 2026
"A good neighbor"
Benjamin Mahony
September 17, 2026
"State Farm has great customer support and service! They are very quick to respond to any questions/ issues I have. I have been with them for over 10 years and they offer great packages to insure all the needs in my life.
-Ben Mahony"
Betty Burnett
September 16, 2026
"You walk in and they’re just right there to help you anyway they can. It’s always been a wonderful experience with State Farm."
Andy Vlahovich
September 14, 2026
"Always easy to deal with and explains everything in detail! Had them for a long time !!"
Charmaine Renfro
September 9, 2026
"Laurie and her staff are professional yet have the small town family feel when assisting us with all our insurance needs
Highly recommended by others, thankfully we called as they have not disappointed us in this crazy world of insurance changes going on"
Joyce Jones
August 31, 2026
"Changed coverage on a vehicle that is not driven hardly at all any more"
Steve Dowd
August 28, 2026
"Maddy took quick update of my new insurance with HELOC I'd missed when signing up for my new homeowners insurance."
"Steve, thank you! We're glad Maddy was able to get that taken care of quickly for you. We appreciate the great review!"
Liz Wise
August 28, 2026
"Prompt service dealing with a collision."
"Liz, thank you for the five stars! We're glad we could be there to help and make things a little easier during the claims process. "
Shannon Simpson
August 28, 2026
"Exceptional customer service! Everyone is always so helpful and friendly. I have worked closely with Maddy on several occasions to get my car and home owners insurance bundled and lowered. She is very quick to return messages and answer questions. Highly recommend Laurie Houle’s team at State Farm in Cle Elum!"
"Thank you so much! We're glad Maddy has taken such great care of you. We really appreciate your recommendation and your trust in our team!"
Amanda Ducken
August 19, 2026
"Great experience, customer service & pricing. We ended up reaching out to get renters insurance & insurance on our new build. Had a great experience with reasonable pricing that we ended up switching our personal & business autos to State Farm because they were significantly cheaper than what we were paying with another company. They have been so helpful throughout the whole process & we are happy to do business with them. Will be recommending them to all of our family & friends."
"Amanda, thank you! We're so glad you had a great experience and that we could help with both your personal and business insurance. Your recommendation means a lot to us!"